Refund Policy

Digital product

Because the full report is a digital product that becomes accessible immediately after purchase, refunds are generally not available once the full report has been successfully unlocked or delivered.

Eligible refunds

We may issue a full or partial refund in the following situations:

• You were charged more than once for the same report.
• Payment was completed, but the full report could not be unlocked or accessed because of a verified technical issue on our side.
• A technical failure prevented us from delivering the purchased report.
• We determine that a billing or payment error occurred.
• A refund is otherwise required by applicable law.

Non-refundable situations

Refunds are generally not provided when:

• The full report has already been successfully generated and unlocked.
• You have viewed, copied, downloaded, or otherwise accessed the full report.
• You disagree with the AI-generated analysis, risk score, findings, recommendations, or conclusions.
• The report does not match your personal expectations.
• You decide that you no longer need the report after purchasing it.
• The information you submitted was incomplete, inaccurate, unclear, or otherwise limited the quality of the analysis.
• You purchase the report without reviewing the free preview first.

KitchenCheck AI provides informational analysis only. The service does not guarantee that every construction, renovation, contractor, pricing, legal, or financial issue will be identified.

Requesting a refund

If you believe you qualify for a refund, contact us at oranwhy@gmail.com.

Please include:

• The email address used for the purchase
• The approximate purchase date
• Your report ID, if available
• A short explanation of the issue

Please do not send payment card numbers, passwords, or other sensitive payment information. We may request additional information necessary to verify the transaction or technical issue.

Refund processing

Approved refunds will be returned through the original payment method. Processing times may vary depending on the payment provider, bank, or card issuer.

Submitting a refund request does not guarantee that a refund will be approved.

Chargebacks and payment disputes

If you experience a billing or technical problem, we encourage you to contact us before initiating a payment dispute or chargeback so that we have an opportunity to investigate and resolve the issue.

Nothing in this Refund Policy limits any rights that cannot legally be waived under applicable consumer protection laws.